Testimonials

I have dealt with Janeene a number of times and the service I have received is exceptional. Whenever you call it is a very pleasant experience as Janeene is so friendly and helpful. All emails are also answered quickly. The range of fabrics is great and it is hard to choose. Among my purchasers are two Kits and the choice of fabrics is amazing. I have completed the first one and I’m delighted with the colours. Janeene has a great range of stock and I’m sure the people near her are spoilt for choice. I have told friends at our Craft Day about the shop, too.

A huge thankyou to Janeene for answering the multitude of questions I had regarding a quilt kit via back & forwards emails. I appreciated the time taken and patience required.

Thankyou for being so lovely on the phone also

Thanks so much for the delivery of my fabric yesterday. Really appreciate the personal touch and great customer service – don’t often see it these days. Will certainly recommend Fabric Patch to my crafty friends.

Lodged my order on 2/11/2017 and received it today 8/11/2017, that’s what I call excellent service. Like the website, very user friendly, will use again and recommend to fellow patch workers.

My fabric arrived this morning, beautifully packaged and with a bonus gift.

Wonderful to find an Australian company who cares and delivers !

Thanks for letting me know the True Blue fabric had come in. Order placed. This quilt will be spectacular.

It’s great to know that if there’s something I need for a special quilt, and it’s new and not yet in store, you will let me know as soon as you have it. In the five or so years you have been supplying my fabrics you have never let me down! I always know it will be there within a couple of days.

Thanks again.

Great service to the other side of the world, I was delighted when my order of Red Brolly patterns arrived just nine days after placing it. great website with a great range of products. I won’t hesitate to use it again. Many thanks.

Many thanks for prompt answer and quick service.

Nice seller to work with

I will come back for sure !

I was amazed to find the following statement “Congratulations, you have won 1st prize in our October giveaway… Your Shibori Jelly Roll will be mailed out today….” in an email from you yesterday, especially as I never win anything! So thank you very much, I really appreciate my win.

I have shopped online from your store a few times recently and have found the process extremely efficient, with purchases arriving by post promptly, well packed and in perfect order. I have been delighted to receive my goods and have recommended your store to friends, and will certainly continue to shop with you.

Thank you again, Susan

Excellent service. Delivery was so quick. Thank you.

Thank you for,the wonderful service and beautiful jelly rolls – will shop again – so easy thank you

I am so impressed with the prompt, professional service given by Janeene. I placed an order on Friday, and it was delivered on Tuesday; considering I live in WA, that’s pretty impressive. I also had a small problem with my log in, and I had a response within 3 minutes! Thank you for the fantastic customer service.

Thank you so very much for the excellent service I received! I can’t fault the fast friendly and reliable service you provide – again thank you!

This morning I contacted the store to ask for help with a predicament I got myself into and I can’t say enough just how helpful and efficient Janeene was _3 My predicament is gone and smiles are everywhere! Thanks!

OMG!!!! I can’t believe i only ordered yesterday and its here already today. You just can’t get better service than that !!! you guys rock!!!

thanks so much 🙂

I received my layer cake parcel yesterday. Thank you again for the wonderful service and ‘thank you’ gift of charm squares.

You have an outstanding website, excellent efficient service and a huge range of products. I highly recommend you to all my friends. I always know I will find what I’m looking for. Keep up the great job you do with product and customer service.

I went to visit your shop this morning and had a lovely time discussing quilts and fabric. Thanks so much. Your range of fabrics, books and notions was wonderful. Your staff( sorry I can’t remember her name) was so patient and willing to share her extensive knowledge and skills. It was such a pleasure I will be keeping an eye on your page from home.

You girls have become my favourite go-to fabric shop. It was a lovely surprise to find my parcel on the door step yesterday when I got home from work. I only placed the order on Tuesday evening.

I love the Zen Chic Urban Background Paper fat quarter bundle and I adore the gorgeous little charm squares enclosed as a thank you. What a kind thought!

Kind regards from Nicky – Buderim, Qld

This was my first time using this company and the service was fantastic. Communication was excellent. Very speedy delivery and the prices were great too. Very happy with my purchase and the online customer service. Thankyou so much. No hesitation in using you again and again.