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FAQs

Gift Vouchers are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). You will be able to enter the to (recipient), from (your details), message (eg. Happy Birthday) and delivery date then, once purchased, the recipient will receive a gift code to the value selected which can be applied in the checkout.

When you purchase your gift card you can enter the to (recipient), from (your details), message (eg. Happy Birthday) and delivery date. Gift Vouchers are purchased just like any other item in our store. Oce purchased, the recipient will receive a gift code to the value selected which can be applied in the checkout.

If you receive a Gift Certificate by email it will contain details of who sent you the Gift Voucher, along with the amount and short message. The email will also contain the Gift Voucher Code. You can now redeem the Gift Voucher in two ways.

1. Create an account and add the credit in My Account.

2. During the checkout process, on the same page that you select a payment method there will be a section to use your Gift Card Code. Enter the Code here, and click the Apply button.

For any queries regarding the Gift Voucher / Card System, please contact the store by email here. Please make sure you give as much information as possible in the email.

Shop notice

Our shop is currently closed from the 17th-22nd while we are at Craft Alive Brisbane.

While we are at the show the shop will be closed for visitors and calls from the 17th-22nd. Please email to contact us.